İŞBİR ELEKTRİK SANAYİİ A.Ş. provides After-Sales Services to its customers through its “Authorized Service Centers” located throughout Turkey.
Our main philosophy is to prioritize troubleshooting and keeping EG groups operational. Products manufactured by ISBIR are covered by a 2-year or 1500-hour ISBIR Elektrik A.Ş. warranty within Turkey from the date of shipment. Outside Turkey, service is provided if the authorized service additional costs (transportation, accommodation, labor, translation services, etc.) are covered.
Faults and damages arising from misuse or incorrect use of materials, as well as faults and damages caused by climatic conditions (power surges, lightning strikes, natural disasters, etc.) are not covered by the warranty.
Furthermore, during the warranty period, periodic maintenance and repairs of the products must be performed by İşbir Elektrik Sanayii A.Ş.'s “Authorized Service Centers.” You can access the Warranty Terms and Conditions for İşbir Elektrik products via the link below.
